Refund policy
Return Policy
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Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@ecboutique.shop and send your item to: Bda La Plata 29 calle 6 Comerio Puerto Rico 00782.
Shipping
To return your product, you should mail your product to: Bda La Plata 29 calle 6 Comerio Puerto Rico US 00782
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Feel free to contact us info@ecboutique.shop
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